Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands.
We are collaborating with a leading financial institution to hire a talented UX Writer for their Consumer & Community Banking division. Renowned for its innovative digital solutions and customer-focused approach, this division drives U.S. credit card sales and deposit growth.
As a UX Writer, you will play a pivotal role in crafting seamless customer experiences and fostering trust across the client’s digital products and services. Focusing on content design, you will plan, create, and organize content to enhance user engagement, working closely with cross-functional teams to deliver intuitive, accessible, and compelling content.
Location: Plano, TX or Columbus, OH
Type: Hybrid (3 days/week onsite, 2 days/week remotely)
Contract Duration: 6+ months, with potential for conversion to full-time
Rate: $51 - $57/hour
Responsibilities:
- Content Strategy: Develop and implement strategies for products and features that align with user experience principles and business objectives.
- Collaboration: Partner with design, product, and engineering teams to produce user-friendly, accessible content for diverse audiences.
- Taxonomy Creation: Design and refine content taxonomies based on user feedback to improve organization and navigation.
- Brand Voice: Craft clear, concise, and engaging content that simplifies complex ideas while maintaining the brand’s tone and style.
- Content Performance: Analyze performance metrics and provide data-driven recommendations for optimization and improved user experiences.
- Content Standards: Uphold and evolve content guidelines, including tone, voice, and patterns.
- Design Collaboration: Work with designers on solutions and prototypes to ensure content is seamlessly integrated.
- Compliance: Ensure content adheres to governance rules and obtain necessary approvals from legal, risk, and compliance teams.
Requirements:
- 3+ years of experience in digital environments in content design, UX writing, or equivalent roles.
- Proven ability to develop content architectures and create clear, concise, user-centric content.
- Familiarity with accessibility guidelines and inclusive design principles.
- Experience with iterative design processes and user feedback incorporation.
- Proficiency in content platforms and understanding their impact on user experiences.
- Ability to quickly grasp and adapt to new financial products and services.
Preferred Qualifications:
- Advanced copywriting skills, particularly in crafting engaging headlines and calls to action.
- Experience in marketing, advertising, or branding for consumer-facing products.
- Proficiency in evaluating content effectiveness through quantitative and qualitative analysis.
- Expertise in storytelling to enhance user interactions.
- Knowledge of content strategy techniques such as heuristic evaluations, content matrices, and site mapping.
- A thoughtful stance on the Oxford comma is appreciated!
Perks & Benefits:
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401k Program
- Commuter Benefit
- eLearning
- Education Reimbursement
- Ongoing Training & Development
- *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.
To be considered for this UX Writer opportunity, apply now!
